- Description
- Objectives
- Outline
- Materials
- Certification
- System Requirements
- Watch a Demo
Our Veterinary Office Assistant specialist outlines step-by-step instructions for completing the daily tasks of a veterinarian office while also getting you up to speed quickly on Veterinary Medical Terminology.
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Veterinary Medical Terminology
Veterinary Medical Terminology provides a visual approach to learning medical terms and understanding the basics of veterinary medicine. A systematic process of breaking down medical terms into their component parts allows readers to comprehend the root medical concepts and apply critical thinking skills when faced with new and unfamiliar medical terminology. Case studies exemplify how medical terminology would be experienced in an actual veterinary practice.
The software provided with this course makes review of the concepts fun through the use of interactive games and audio pronunciation of the terms.
Prerequisite(s): None
Veterinary Office Assistant
Are you ready to make a difference in the lives of animals and the people who love them while working as a Veterinary Office Assistant in a veterinary hospital, animal shelter, zoo or university? The Veterinary Office Assistant handles daily administrative duties of the veterinary team. This course outlines step-by-step instructions for completing daily tasks such as scheduling appointments, billing and accounting, communicating effectively and compassionately with clients, managing medical records, budgeting, marketing, managing inventory and using outside diagnostic laboratory services.
NOTE: This program DOES NOT License, Certify, or Register Veterinary Technicians in any state through the Board of Veterinary Medical Examiners.
Prerequisite(s): None
** Course Subject to Change.
After completing this course, you should be able to:
- Type quickly and correctly
- Identify the transcription format for civil litigation
- Identify the transcription format for probates
- Identify the transcription format for family law
- Identify the transcription format for legal instruments
Veterinary Medical Terminology
At the completion of this course you should be able to:
- Identify the core elements of veterinary medical terminology
- List the steps to analyze prefixes and suffixes
- Define the function and structure of systems of the body
- Recall common anatomical terminology for various animals
- Recognize terms to describe procedures performed on various systems of the body to treat injury and disease
Veterinary Office Assistant
At the completion of this course you should be able to:
- List the roles of the veterinary office team
- Name the elements of the veterinary practice as a business
- Identify strategies for managing client relations
- Recall systems for managing client records, inventory and budgets
- Recognize common veterinary procedures, diseases and treatments
Veterinary Medical Terminology
Veterinary Medical Terminology Module 1
Introduction to Medical Terminology
- Anatomy of a Medical Term
- Prefixes & Suffixes
- Combining Vowels & Forms
- Analyzing Medical Terms
- General Pronunciation Guidelines
- Positions & Planes
- Grouping Things Together
- Labeling a Diagram
- The Skeletal System
- The Muscular System
Veterinary Medical Terminology Module 2
Common Anatomical Terms
- Two Words, Same Meaning
- Common Anatomical Terms for Equine
- Common Anatomical Terms for Cattle
- Common Anatomical Terms for Goats
- Common Anatomical Terms for Sheep
- Common Anatomical Terms for Swine
- Common Anatomical Terms for Dogs
- Common Anatomical Terms for Cats
- The Digestive System
- The Urinary System
Veterinary Medical Terminology Module 3
Body Systems - Part 1
- Function of the Cardiovascular System
- Structure of the Cardiovascular System
- Pathology & Procedures of the Cardiovascular System
- Function & Structure of the Respiratory System
- Pathology & Procedures of the Respiratory System
- Function & Structure of the Integumentary System
- Pathology & Procedures of the Integumentary System
- Function & Structure of the Endocrine System
- Pathology of the Endocrine System
- Procedures of the Endocrine System
Veterinary Medical Terminology Module 4
Body Systems - Part 2
- The Reproductive System
- The Estrous Cycle
- Mating, Pregnancy, and Birth
- The Nervous System
- Central Nervous System
- Peripheral Nervous System
- Function & Structure of the Eye
- Mechanism of Hearing
- Mechanism of Equilibrium
- Pathology & Procedures of the Ears
Veterinary Medical Terminology Module 5
Systems & Diseases
- The Hematologic System
- The Lymphatic System
- The Immune System
- Oncology
- Laboratory Terminology
- Pathogenic Organisms
- Types of Diseases
- Endoscopy
- Imaging Techniques
- Pharmacologic and Surgical Terms
Veterinary Medical Terminology Module 6
Dealing with Specific Animals
- Anatomy, Breeding, & Vaccinations
- Dogs & Cats
- Descriptive Terms
- Horses, Donkeys, Mules, and Ponies
- Terms for Unsoundness in Horses
- Ruminants: Cattle, Sheep, Goats, and Camelids
- Pigs and Swine Management Terms
- Birds, Poultry, and Pet Bird Terms
- Rodents, Ferrets, and Rabbits
- Reptiles and Amphibians
**Outlines are subject to change, as courses and materials are updated.**
Veterinary Office Assistant
Veterinary Office Assistant Module 1
Leadership
- Traditional Veterinary Practices
- Solutions
- Ideal Practice
- Situational Leadership
- Values, Mission and Vision
- Culture
- Becoming an Effective Leader
- Communication
- Conflict Management
- Change Management
Veterinary Office Assistant Module 2
Veterinary Team and Human Resources
- Team Member Responsibilities
- Veterinary Technician Specialties
- Front Office Procedures
- Forms Used in Veterinary Practice
- Organizational Behavior
- Personnel Files
- Employee Manual
- Training Protocols
- Wage Management
Veterinary Office Assistant Module 3
Professional Development
- Code of Ethics
- Regulatory Agencies
- Employment Law
- Legal Issues
- Impending Laws
- Medical Records
- Self-Marketing
- Resumes
- Preparing for an Interview
Veterinary Office Assistant Module 4
Management Software and Records Management
- Telemedicine
- Client Experiences
- Practice Integrated Management Software
- Third-Party Integrations
- Components of a Medical Record
- Electronic Medical Records
- Leadership’s Role in Medical Records
Veterinary Office Assistant Module 5
Appointments and Client Experience
- Walk-Ins and Urgent Care
- Managing Wait Times
- Scheduling
- Appointment Entries and Reminders
- Frictionless Client Experience
- Internal and External Marketing
- Marketing Plan
Veterinary Office Assistant Module 6
Inventory and Safety in Veterinary Practice
- Fundamentals of Inventory
- Designing an Inventory System
- Expired Medications
- Inventory Protection and Budget
- Controlled Substances
- Record Keeping
- Occupational Safety and Health Administration
- Hazard Communication
- Accident Reporting
Veterinary Office Assistant Module 7
Finance and Planning
- Cash and Accrual Basis Accounting
- Key Performance Indicators
- Financial Reports
- Maximizing Revenue
- Accounts Receivable
- Pet Insurance
- Business Life Cycle
- Organizational Design and Development
- Workforce Planning
- Phases of Strategic Planning
**Outlines are subject to change, as courses and materials are updated.**
Ed4Online is committed to being both environmentally conscious and making it easier for you to study! We’re making your education mobile! All of our textbooks are now provided as eTextbooks*. You can access them on your laptop, tablet, or mobile device and can study anytime, anywhere.
The move away from physical books to eTextbooks means you get the latest, most up-to-date version available. This also makes your training more accessible, so you can study anywhere you have your phone or tablet. The best part is that all materials are included in your training cost so there are NO extra fees for books!**
*A few courses still have physical materials.
Veterinary Office Assistant
Upon successful completion of our Veterinary Office Assistant course, students will be prepared for an entry-level position as a Veterinary Office Assistant and will be prepared to sit for the NCCB national certification exam to become a Certified Veterinary Office Assistant (CVOA). NOTE: This program DOES NOT License, Certify, or Register Veterinary Technicians in any state through the Board of Veterinary Medical Examiners.
** Certification exams are not included in the cost of the course.**
Internet Connection
- Broadband or High-Speed - DSL, Cable, and Wireless Connections
*Dial-Up internet connections will result in a diminished online experience. Classroom pages may load slowly and viewing large audio and video files may not be possible.
Hardware Requirements
- Processor - 2GHz Processor or Higher
- Memory - 1 GB RAM Minimum Recommended
PC Software Requirements
- Operating Systems - Windows 7 or higher
- Microsoft Office 2013 or higher. Also, you could use a general Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
- Internet Browsers - Google Chrome is highly recommended
- Cookies MUST be enabled
- Pop-ups MUST be allowed (Pop-up Blocker disabled)
- The Kindle Reader App or VitalSource Bookshelf App are needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
- PowerPoint Viewer (if you do not have PowerPoint)
- Adobe PDF Reader
- QuickTime, Windows Media Player &/or Real Player
MAC Software Requirements
- Operating Systems - Mac OS x 10 or higher with Windows
- Mac office programs or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
- Internet Browsers- Google Chrome is highly recommended
- Cookies MUST be enabled
- Pop-ups MUST be allowed (Pop-up Blocker disabled)
- The Kindle Reader App or VitalSource Bookshelf App are needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
- PowerPoint Viewer (if you do not have PowerPoint)
- Adobe PDF Reader
- Apple QuickTime Media Player